Tap owner’s dilemma

Background

Let’s face it, we all take taps utterly for granted – until they stop working that is!  It’s only then their truly vital role hits home – especially kitchen taps. Did you know that the average kitchen tap is used approximately 10 times more than every other tap in a home combined?

Since the 1970s a quiet tap revolution has been taking place in homes across the globe. The traditional multi-turn taps have largely been replaced by the easier to use (and cheaper to manufacture) ¼ turn variety. This change has made life much easier for many users – especially older people – because their design means physical strength is no longer needed to fully close a tap off.

Traditional vs modern

As you know, traditional taps used a few sizes of rubber washer which made them simple to maintain. Today’s, now common, ¼ turn types (which use extremely flat ceramic discs to control the water) come in ever increasing variants. Unfortunately these variations mean you cannot just nip to a local merchants to buy replacements.

A perfectly reasonable question is Why?

There are OVER 2000 significant variations of cartridges; any of which could be in any tap. It is impossible for any plumber to carry all as that would mean spending £12-15,000 on spare cartridges alone which may never be used. Instead, those interested carry one or two.

Due to the variations (see image on the right), even to get the info required to begin to find a replacement takes time and there is no guarantee of success. The first hour is spent isolating supplies, draining down & then stripping the tap to take accurate measurements. Then it has to be reassembled, supplies reinstated and airlocks cleared. Then the fun starts. Normally it takes another hour on the web trying to track down a replacement. It then has to be ordered, checked (sooo needed) and back again eventually to fit.

All of that time expended is chargable of course. It presupposes a replacement is available, or available at a ‘reasonable’ price. Currently, searching for ‘replacement tap cartridges’ sees prices range from £14 – £103 (10th May 2018). This carefully contrived uncertainty of supply, and its associated cost, is why trade is forced to advise customers simply not to bother looking but to completely change the tap instead.

However, when those seemingly wasteful words are uttered, an instant change occurs in the customer. Quite rightly, most feel angry because they feel backed into a corner. We understand the customers pain and cost of being forced to pay for something so unplanned, so a cheap replacement is invariably suggested. The very worst thing about all this, is that it’s got nothing to do with plumbers; the fault lies completely, totally & utterly with tap manufacturers.

The alternative

Help is at hand. When you carry a TapMedic kit you’ll be able to fix over 90% of leaking hot or cold cartridges first time every time. Our kits replicate not only separate hot and cold tap cartridges but many on/off valves in shower mixers too.

We have deliberately engineered the quality of our cartridges to be far superior to those used by the overwhelming majority of manufacturers. We chose quality over cheapness because we want customers not to have to worry, not to be forced by manufacturers into buying new ones needlessly, not to have honest trades people be blamed for something not of their making.

TapMedic cartridges carry a no quibble warranty of 36 months as standard. Manufacturers offer a 12 month limited warranty and third party suppliers as little as 30 days. That tells you much. When a TapMedic cartridge eventually wears out, it can be swiftly brought back to perfect working order using new components rather than a new cartridge.

No more:
– being forced to change
– being held to ransom by manufacturers
– having to change both bath and basin taps because just one of them is dripping
– having to take out a bath because of a dripping tap
– needlessly wasting valuable raw materials and energy transporting cheap stuff from China to replace more expensive stuff from China

What’s not to like? Use TapMedic cartridges from here on in for your customers, make more profit and have happier customers; you know it makes sense!

Email us at any time if you need any advice. We’ll get back to you  quickly.

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