what is a cookie?

A cookie is a small file that can be placed on your device that allows us to recognise and remember you. It is sent to your browser and stored on your computer’s hard drive or tablet or mobile device. When you visit our sites, we may collect information from you automatically through cookies or similar technology.

how do we use cookies?

We use cookies in a range of ways to improve your experience on our site, including

  • Keeping you signed in
  • Understanding how you use our site
  • Showing you products and/or services relevant to you

Ultimately, this allows us to provide the products you enjoy on this site and apps.

In the next section, we explain in more detail how we use cookies and similar technology on our sites and apps for a number of purposes.

Other organisations also collect user information on our sites through cookies, tags and pixels. Tags and pixels, also known as web beacons, are similar to cookies but are collected through embedded images.

Using cookies and other technology allows other organisations to help us to analyse how our site is being used, measure the number of visitors to the site, and display advertising.

Cookies that are used by TapMedic are referred to as “first-party cookies” and those that are used by our partners are “third-party cookies”. Because of how cookies work, our website cannot access third-party cookies; nor can other organisations access the data in the cookies we use on our website. There are more details about both in the following sections.

what types of cookies do we use ?

We use four types of cookies, which we describe in this section.

  • Essential – cookies that are essential to provide you with services you have requested. For example, these include the cookies that make it possible for you to stay logged into your TapMedic account, buy products and make comments. If you set your browser to block these cookies, then these functions and services will not work for you. In particular, we won’t be able to save your preferences about cookies.
  • Performance – cookies which measure how often you visit our sites and how you use them. We use this information to get a better sense of how our users engage with our products and services and to improve our sites and apps, so that users have a better experience. For example, we collect information about which of our pages are most frequently visited, and by which types of users. We also use third-party cookies to help with performance. For example, the Google Analytics cookie gives us information such as your journey between pages and whether you have downloaded anything (details of how to opt out of it are below).
  • Functionality – cookies that are used to recognise you and remember your preferences or settings when you return to our site, so that we can provide you with a more personalised experience. For example, if you are based in the United Kingdom, we will remember this and make sure that you receive the UK homepage when you visit our site, rather than the US or Australia homepage. A mix of first-party and third-party cookies are used.

useful links

If you would like to find out more about privacy, cookies and their use on the internet, you may find the following links useful:

If you would like to contact us about cookies please email gdpr@tapmedic.co.uk